Terms and Conditions — Prerequisites for Using 299db

01 General Terms & Conditions

By accessing and using the 299db website and platform, you are deemed to have agreed to these Terms and Conditions. These terms constitute a legally binding agreement between 299db and its users. It is therefore important to read the full Terms and Conditions carefully before accessing the platform.

These Terms and Conditions apply in conjunction with 299db's Privacy Policy and Responsible Gaming guidelines. In the event of any conflict, the most recently published version shall prevail. 299db reserves the right to amend these terms at any time, and continued use of the platform after any amendment constitutes acceptance of the updated terms.

02 Account Register

To register an account on 299db, the following conditions must be met. These conditions apply equally to all users and no exceptions will be made.

• You must be at least 18 years old at the time of registration.
• Each person may only register one account — multiple accounts are strictly prohibited
• All information provided during registration must be fully accurate and truthful.
• Accounts registered with false information will be terminated immediately
• It is the user's sole responsibility to keep their account password secure.
• Account credentials must not be shared with any other person.
• Transferring or selling your account is strictly prohibited.

03 Bonuses & Promotions

299db offers a variety of bonuses and promotions for regular players. Each bonus comes with its own terms and conditions that must be met. Please read the relevant terms carefully before claiming any bonus.

A few more important things to keep in mind regarding bonuses:

• Bonus balance cannot be withdrawn before the wagering requirements are met.
• Multiple bonuses cannot be claimed simultaneously unless explicitly permitted by the promotion's terms.
• 299db reserves the right to cancel any bonus if misuse is suspected
• Certain games may contribute at different rates toward bonus wagering requirements.
• Any unused bonus will be automatically forfeited once it expires

04 Deposits & Withdrawals

299db supports deposits and withdrawals via bKash, Nagad, Rocket, and other popular mobile banking services in Bangladesh. All transactions are fully secure and encrypted.

• Minimum deposit: BDT 100
• Minimum withdrawal: BDT 500
• Maximum daily withdrawal: BDT 1,00,000 (different limits apply for VIP members)
• Withdrawal requests are typically processed within 3 to 24 hours.
• The payment method used for withdrawals must match the method used for deposits.
• Withdrawals exceeding BDT 5,000 will not be processed until KYC verification is complete.
• 299db reserves the right to carry out additional verification for any unusual transactions.

05 Gaming Rules

All games on 299db operate using internationally certified Random Number Generators (RNG). Every game outcome is entirely random and not predetermined. In the event of a technical issue during gameplay, 299db's decision shall be considered final.

• The rules for each game are clearly stated on that game's individual page.
• If a game is interrupted due to disconnection, 299db will determine the outcome based on system records
• The maximum payout for each game is listed on that game's information page.
• Coordinated play across multiple accounts in the same game is prohibited.
• If a bug is found in the game software, all related bets may be voided.

06 Prohibited Activities

299db is committed to maintaining a fair and safe gaming environment. The activities listed below are strictly prohibited and may result in account termination as well as legal action.

• Creating or operating multiple accounts
• Placing artificial bets with the intent to abuse the bonus system
• Using another person's account or selling your account
• Attempting to hack or manipulate game software
• Using the platform for money laundering or concealing the source of illegal funds
• Engaging in fraudulent or deceptive conduct toward other players
• Using automated bots or software to play games
• Misconduct or threats directed at platform staff

07 Security & KYC Verification

299db complies with international Anti-Money Laundering (AML) policies. Verifying the identity of every user through KYC is a mandatory obligation. KYC verification is required for all transactions above a specified amount.

The following documents are generally required for KYC verification:

• A clear photo of your National ID Card (NID) or passport
• Recent utility bill or bank statement (for address verification)
• Proof of payment method ownership
• Selfie photo if required

Verification is typically completed within 24–72 hours of document submission. Withdrawal privileges may be limited until verification is complete.

08 Responsible Gaming

299db places the highest importance on responsible gaming. We want every player to enjoy gaming for fun — never beyond their means. The following responsible gaming tools are always available on 299db:

• Option to set daily, weekly, and monthly deposit limits
• Option to temporarily suspend your account for a set period (Cooling Off)
• Self-exclusion option available permanently or for a set period
• Option to set limits on bet amounts
• Referral to professional support for problem gambling

09 Account Closure & Suspension

299db reserves the right to suspend or close any account without prior notice in the following circumstances:

• Where clear evidence of a Terms and Conditions violation is found
• Where fraud or deception is suspected
• Providing false information during KYC verification
• If evidence of bonus system abuse is found
• Upon instruction from legal or regulatory authorities

Users may contact the support team at any time to request account closure. You will be given the opportunity to withdraw your verified balance before the account is closed — however, this may not apply in cases involving prohibited activity.

10 Changes & Amendments

299db reserves the right to modify these Terms and Conditions, in part or in full, at any time. For significant changes, notice will be provided via the registered email address or on the platform. Continued use of the platform after any changes constitutes acceptance of the updated terms.

If you have any questions about these Terms and Conditions, please contact our support team. Our goal is to maintain a transparent, honest, and trustworthy relationship with every player on 299db.