Gaming is about fun and entertainment — not stress. 299db believes every player deserves an enjoyable, controlled experience. Our safe gaming tools and guidelines are here to help you have fun while staying within healthy limits.
Here's a quick overview of all the features 299db offers to keep your gaming experience safe and in control.
Decide for yourself how much you want to deposit daily, weekly, or monthly. Once a limit is set, it cannot be exceeded. This keeps your budget protected.
Set your own limit on how many hours you play in a single session. Once you reach it, the system will automatically alert you and shut down the session if needed.
Need a short break? Set a cooling-off period anywhere from 72 hours to 30 days. No bets can be placed on your account during this time.
If you need a longer break, you can close your account for anywhere from 6 months to permanently. Your account cannot be reactivated during this period.
If you lose beyond a set amount, the system will automatically stop you. This protects you from significant financial loss.
View a full history of your gaming activity, time spent, and money wagered. Being aware of your own habits is the first step toward responsible gaming.
Responsible gaming means using gaming as a form of entertainment — not a way to solve life's problems. At 299db, we believe every player's gaming experience should be enjoyable and controlled. As online gaming continues to grow in popularity in Bangladesh, responsible gaming matters more than ever.
Gaming addiction is a real issue that can deeply affect a person's mental health, family relationships, and finances. 299db takes this seriously, which is why the platform offers a range of effective tools to help you stay within healthy limits.
Remember: Gaming is meant to be fun. Whenever it starts to feel stressful or causes anxiety, take a break right away.
To ensure responsible gaming at 299db, we follow a set of core principles and ask all our players to do the same:
Responsible players keep gaming a small part of their life — not the whole of it.
Gaming addiction often develops gradually and can be hard to spot early on. The signs below are worth taking seriously. If you notice them in yourself or someone you know, seek help without delay:
If you notice three or more of the above signs, don't wait — contact our support team right away.
299db gives you a range of tools to help keep you safe. But real protection starts with your own awareness. Following the steps below makes responsible gaming much easier:
299db strictly enforces an 18+ policy. Keeping minors away from online gaming is critically important. Our message to parents:
If an account is identified as potentially belonging to a minor, 299db will immediately suspend it and delete all associated data.
Ask yourself the questions below. If more than three answers are "Yes," please seek support.
Do I often spend more than my budget?
Do you feel the urge to bet more after a loss?
Is gaming causing problems at home?
Do you find it hard to stop gaming?
Am I gaming at the expense of work or sleep?
Reach out to our Live Chat Support at any time. Our trained team is always ready to help.
Email us at [email protected]. We'll get back to you within 72 hours.
The Help section of your account has a detailed guide on preventing gaming addiction.
Gaming is never a guaranteed source of income. You can win or lose. Only spend money you can afford to lose without it affecting your daily life.